iSON BPO is a leading Business Process Outsourcing firm, with a strong focus in sub-saharan Africa, ISON BPO has now operations in 18 countries in Africa, India and Myanmar with 12,500 employees.
As an experienced global outsourcing solutions provider, iSON BPO understands and embraces the expanding role of the contact centre. We render a range of customer management and support services for a variety of industries from multi-lingual sites across the region.
iSON BPO offers a wide spectrum of leading edge services to ensure optimal service experience for customers. We bring together the best of breed processes, advanced technological expertise and skilled people to provide world-class customer service while simultaneously reducing the associated costs. We aim to deliver services that not just satisfy but create a delightful experience for the customers.
We are ISO 27001(BS 7799), ISO 9001:2008 compliant organization.
Awards and Recognition
• Mention in NelsonHall Multi-Channel CMS vendor assessment report 2016
• The Best Call Centre Management Solution Services Provider Company Award 2016 by Association of Telecom Professionals of Nigeria awards
• Frost and Sullivan Best Practices Award 2016
• Great Place to Work Nigeria Bright Spot Award Winner 2016
• Africa Best Employer Brand Award 2016 by EBA
• Gartner Cool Vendor 2015
