Adexen was mandated by an international engineering & marine company to recruit a Country Manager for their operations in Nigeria. The position is based in Lagos.
Responsibilities
Account manage all Nigerian customers
Achieve sales targets and increase product and service awareness
Manage a team of engineers and administrators
Manage the day to day operations of the Nigerian office
Identify, quantify and deliver significant growth in other African markets if a strategic opportunity becomes apparent
Identify and quantify potential new product & service opportunities
First point of contact for our in-country products and services
Provide a high standard of service and support
Providing a high quality customer experience through;
Delivering product demonstrations and training using techniques appropriate to the customer
Participating in exhibitions and seminars where appropriate
Carry out vessel surveys when required
Project manage installations when required
Ensure robust management and traceability of leads
Robust management of technical support tickets working alongside the UK support team
Provide monthly report on progress on objectives and KPI’s and include detailed feedback
Desired Skills and Experience
Master's degree from a recognised university
Previous experience in a similar position within industrial engineering / maritime / oil & gas / offshore industries
Track record in account management
Technical sales experience is required
An excellent people manager
Track record in developing direct business with key accounts
Skill in promoting and sustaining a ‘customer first’ culture
An expert in lead management and appropriate lead management techniques
Proficient user of MS Office applications
Possess confident and accomplished presentation skills with experience of multinational audience
Problem solving attitude and willingness to continuously improve
Strong customer focus
Interpersonal and influencing skills
Team Player
Results orientated with a positive outlook
The role is based from our office in Lagos, but it is a requirement of this role that the job holder will be prepared to travel within Nigeria and the rest of Africa if required
We thank all applicants however only those selected will be contacted.
