Drive the quality strategy and support the work of the National teams to deliver high-quality products. Develop a culture of quality within the National team and ensure compliance with the clients Quality Systems, Good Manufacturing Practices and local Regulatory requirements.
- Lead the implementation of the quality strategy, plan for quality improvement, quality assurance and related organisational learning.
- Manage the entire quality team across the nation to ensure on-time delivery of quality products to customers consistent with the company’s product excellence/leadership strategy.
- Implement necessary training, procedures, testing methods required to reduce product quality non-conformances.
- Oversee the development of a risk assessment strategy reflective of the Company’s philosophy and approach to assessing and managing quality risk.
- Direct the development, training, and recruitment of a highly-effective Quality team.
- Represent the Company both internally and externally on any Quality compliance issues.
- Evaluate and report on audits, advise and recommend amendments/changes/ adjustments / to systems and procedures to ensure corrective and preventive actions are implemented.
- Ensure company retains ISO Certification status by taking the lead role in preparing for and managing ISO 9001:2000 audits.
- Manage the Standard Operating systems and procedures (SOP’s), compile all quality Department SOP’s and ensures SOP’s are set up in all areas of the business to maintain consistent processes for a high-quality product.
- Perform Good for Sale Assessments for all new products (NPD’s) and Quality Assessments on all EPD’s to identify issues prior to the release of new products for launch.
- Plans and implement the QMS in accordance with the company’s, policies, Global Standard Operating Procedures and local regulatory requirements and ensures that key business personnel (Sales, Marketing, and Supply) are trained on Quality / GMP requirements and standard operating procedures.
