Business Analyst

Job Introduction

Adexen was mandated by an international Logistics Group to recruit an experimented Business Analyst for its operations. The position is based in Lagos.

Responsibilities

• Control the logistics operations by identifying and measuring all critical steps on the operations process and ensuring that the minimum operations standards as required by Group HQ are met.
• Ensure that penalties that results from inefficient operations are kept at the minimum/eradicated (storage charges, disbursement debits and Data errors), and is known as the main contact for all related statistics and set-up in IPAKI (EDI, New Set-up and so on).
• Constant control (identifying, pre alerting and correcting errors) over the many corporate tools (IPAKI, SERVAL, OSCAR, etc.) in close collaboration with Group HQ / ASCENS Team
• Prepares and circulates weekly operations KPI.
• Prepares monthly ICD KPI reports per Shipping Line.
• Analyses Process KPI vs Actual and works with the team on root cause analysis and corrective actions (monthly).
• Analyses customer complaints; working with QHSE on the root cause for presentation to Management (Monthly).
• Prepares weekly analysis on the actual volume and GM generated by the ICD business vs budget.
• Prepares any other reports that might be required by the Operations Team.
• Liaise with Ascen team relating to New Contract creations, rates update and subscriptions, profile creations, field update and all issues relating to IPAKI.
• Prepares monthly refund file/management relating to all ICD units from different Ports.
• Responsible for EDI set-up and implementation relating with the Shipping and Technical team (HQ).
• IPAKI Support IES Level 1 – To manage all activities relating to Online payment platform
• Daily file opening report, analysing information, and reporting on daily status per activity/site/client/etc. for TEUs/Tons.
• Daily file invoicing report, analysing information, and reporting on daily status per activity/site/client/etc. for GM and TEUs.
• Analyses market statistics as provided by the HOD with emphasis on market share, top importers, competition information and market trends.

Desired Skills and Experience

• Bachelor's degree in Business Studies, Business Administration, Information Technology, Computer Science, or related field
• Master's degree is a plus
• Minimum of 5 years’ experience as a Business Data Analyst in an international organisation
• Experience in Logistics, Supply Chain, Shipping, Maritime industry is a plus
• Required competencies: Data analysis, Budgeting and forecasting, Planning and monitoring, Financial modelling, Research skills, Technical writing,  Variance Analysis, Communication skills, Analytical skills, team player
• Multicultural team

We thank all applicants however only those selected will be contacted.