Manage credit assessments and make appropriate determinations according to the company’s credit guidelines to mitigate credit risks.
- Lead negotiation of payment plans and improving debt collection processes whilst maintaining accurate records of customers' financial activity.
- Manage the Credit Control team by providing strategic directions.
- Monitor and track debtor position/account receivables and facilitate timely recovery of debts.
- Ensure that long-outstanding debt is kept to a minimum and that the receivables ledger is always maintained accurately.
- Implement the credit policy of the company and act as the secretary to the Credit Management Committee.
- Facilitate the credit approval process for each new customer and present it to the Credit Committee for review.
- Act as a go-to person that deals with all company’s credit control inquiries, both internally and externally.
- Facilitate the issuance of credit notes to customers where applicable.
- Liaise with the debt recovery agencies in the reconciliation and collection of outstanding debt where applicable.
- Follow up with the responsible Sales Representatives to confirm the accuracy of customer account balances.
- Circulate customer account statements monthly and perform reconciliations regularly to avoid long outstanding issues.
