Adexen was mandated by a large FMCG company to recruit an experienced General Manager, Sales for its operations. The position is based in Lagos, Nigeria.
Responsibilities
Drive and maximize sales performance to consistently achieve the overall sales target set by the company while ensuring operational integrity and monitoring monthly profitability.
Develop initiatives to increase sales.
Implement retention strategies to ensure the Group can continue to have mutually beneficial relationships with target customers.
Manage the achievement of business objectives, by utilizing a top client’s base.
Establish, maintain and follow up on current clients and potential client’s relationships.
Undertake customer and market analysis to identify proposition development opportunities within our existing customer base.
Enhance Group service proposition to drive increased customer satisfaction and brand advocacy.
Continuously improve the proposition for new customers, in particular looking at expanding the range of services these customers presently have access to.
Capture meaningful customers data for the purpose of building relationships to personalize future client’s development opportunities.
Build and maintain a robust customer portfolio.
Demonstrate sales leadership by playing an active role in the company customer engagement with all clients, ensuring the highest level of customer service is provided.
Ensure that every customer feedback is put into a report and submit weekly to the executive Director.
Total P&L accountability and annual budget sales planning and implementation.
Support the sales and marketing operations in the areas of financial management.
Develop aggregate sales forecast for planning
Evaluate the competitor's strategies to determine their strength and weaknesses relative to Group products and services for competitive advantage.
Sales team performance review and provide actionable noticeable steps to close the gaps.
Give performance feedback to the sales team, motivate and stimulate them to greater achievements.
Work closely with the HR Manager in establishing standards for appraising performance.
Desired Skills and Experience
Bachelor’s degree in Marketing, Business Administration or related field from a recognised University
Master degree would be an added advantage
A minimum of 15 years plus progressive sales experience in an international FMCG, Retail, Telecom organisation.
Candidate with international exposure would be an added advantage
Excellent analytical skill. Deep and critical thinker
Ability to prepare and execute sales strategy
Proven ability to drive results
Strong Work Ethic
Experience in managing, coaching, mentoring and developing a large team
Excellent written and spoken communication skills
We thank all applicants however only those selected will be contacted.